It’s difficult to find time for training in managers’ busy schedules, but ongoing training initiatives are fundamental for supporting a management team. Here are some examples of valuable training programs that will equip a team to do their best possible work.
If you use one of the most common property management platforms such as Yardi, it’s important to ensure that your staff is fully versed in how to use it. If staff has some basic skills but doesn’t know about the full range of the software’s capabilities, then they’ll use it towards only a fraction of its potential. The software itself is a significant investment, so you’ll want to ensure that your staff can make the most of it. Yardi training will familiarize your staff with basic operations and advanced features that can help them manage tasks and individual accounts more efficiently.
Fair Housing Guidelines
It’s important that staff has training about federal regulations pertaining to fair housing and discrimination. It can help avoid problematic operating procedures that can expose your company to costly legal claims. A training course about fair housing laws will address issues such as resident screening policies, questions that should not be asked when someone is applying for residency, and how to respond to requests for reasonable accommodation.
Giving your staff practical training about how to prepare for emergencies and implementing effective response plans will make them more confident to take on challenging emergency situations. Moreover, emergency preparedness training can make your residents safer and help protect your properties from damage caused by emergencies such as severe weather events.
Invest in your staff by enhancing their understanding of how to use key software, complying with important legal requirements, and handling emergencies. While training may temporarily take your team away from their job tasks, it will enable them to perform tasks more efficiently in the future.